RCM

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Case mapping with RCM! RCM seamlessly integrates with RecoveryConnect® and MRS web applications to streamline your repossession workflow.

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8

Privacy Policy - https://mbsicorp.com/privacy/

Empower your field agents with real-time repossession assignment data through RCM. Instant access to case information enables smarter decision-making, reduces risk, and helps avoid wrongful repossessions. Agents can quickly update unit statuses to On Hook, ensuring accurate and timely communication throughout the recovery process.

With RCM mapping, drivers can easily scan custom icons to efficiently manage addresses, set pickup locations, and perform one-tap updates—maximizing productivity and recovery rates. Create and save filters in just a few taps to focus on what matters most to your agency. Each asset recovery form captures detailed condition data and photos, automatically generating a comprehensive Condition Report that gets submitted directly to the client.

RCM gives you the tools to:

• Customize map icons (Pro feature)
• Mark collateral as On Hook with a single tap
• Streamline the Asset Recovery process with fast condition reporting, photo capture, and personal property logging
• View real-time case details and addresses
• Search your map instantly (Pro feature)
• Save frequently accessed cases as Favorites for quick recall
• Filter cases to simplify address runs
• Update case status with one tap
• Automatically log geo-updates
• Manage your To Do list and generate condition reports for recovered units

Need assistance with RCM? Our support team is available around the clock. Submit a help request via Contact Us, or reach out through our website: https://mbsicorp.com/contact/

What's New in Version 3.0.33

Last Updated: October 2, 2024

Accept Cases on the Go – Now Mobile-Friendly!
Take control of your assignments straight from your mobile device:

✔️ Accept or decline new cases directly from the NEW CASES section on your home screen
✔️ Long-press to multi-select cases for bulk actions
✔️ Search or filter by client, case type, date range, or acceptance status
✔️ All changes are automatically logged in the case history for full transparency and accountability

Stay connected, stay efficient — RCM keeps evolving to meet your needs.