CitNOW Bodyshop

CitNOW Bodyshop is a powerful tool designed to streamline the vehicle damage documentation process. As part of the broader CitNOW video solutions suite tailored for the automotive industry, CitNOW Bodyshop leverages both video and high-resolution still imagery to accurately capture collision damage as well as any pre-existing conditions—such as those classified under smart repair or retail work—on the vehicle in question.

The app enables assessors to record a continuous video while tapping the screen to flag and capture specific still images of concern, all without pausing the recording. Once the video is complete, users can take additional high-resolution photos, which are automatically linked to the original footage for comprehensive documentation.

One of the standout features of CitNOW Bodyshop is its seamless sharing capability. The recorded video, along with all associated images, can be swiftly sent directly from the app to insurers and vehicle owners for prompt approval. Recipient details can be entered within the app, after which an email or text message containing a short, easy-to-use web link is dispatched. This link directs recipients to a mobile-optimized webpage where they can conveniently view and approve the assessment—dramatically cutting down on processing time and administrative costs.

By offering a clear, visual record of the vehicle’s condition, CitNOW Bodyshop not only accelerates the approval workflow but also enhances profitability through improved retail upsell opportunities. It provides a transparent and indisputable account of the vehicle's state, reducing disputes and increasing trust between all parties involved. The solution is currently approved for use by leading insurers such as Admiral and Aviva.

What's New in Version 4.8.23 – Updated November 5, 2024

This latest release includes minor bug fixes and performance improvements aimed at enhancing user experience and ensuring smoother operation. Users are encouraged to install or update to this version to take advantage of the latest enhancements and optimizations.