Admin app

Valued Customer,

Introducing our enhanced Customer Relationship Management (CRM) application designed for your convenience. This app provides a streamlined experience for managing your account and accessing essential services.

Key features include:

• Data Usage Monitoring: Track your data upload and download activity since your last connection.
• Package Management: Easily request changes to your internet package directly through the app.
• Router Connectivity Test: Diagnose WiFi issues between your router and device, receiving tailored solutions as needed.
• Support Ticket System: Submit support requests and communicate directly with our technical team via in-app messaging, eliminating the need for phone calls.
• Secure Online Payments: Pay your monthly bill conveniently through the integrated bKash payment gateway with no additional fees.
• Payment History: Access a complete record of your payment transactions.
• In-App Notifications: Stay informed about service disruptions, offers, and important news through timely app notifications.
• Mobile Data Accessibility: Manage your account and access support even without an active internet connection using mobile data. Note: Unpaid bills may result in service interruption, easily remedied by paying through the app using mobile data or any internet connection. Your service will be automatically restored upon payment.
• Offline Support: Submit support tickets via the "Client Support & Ticket System" even if your internet service is temporarily unavailable. Our team will address your issue promptly.