eSmart

eSMART is a powerful B2B Sales Management and Reporting Tool developed for Renault India, designed to streamline and enhance the efficiency of the new vehicle sales process. This dedicated application empowers Renault India’s sales team with end-to-end control over key sales activities, ensuring a seamless and professional customer journey from initial contact to post-sale follow-up.

With eSMART, sales personnel can easily create and manage prospects, assign or reassign leads within the team, and maintain consistent communication through phone calls, home visits, or showroom appointments. The platform also offers comprehensive test drive management features, allowing sales representatives to schedule, track, and follow up on test drive experiences efficiently.

Beyond the sales cycle, eSMART supports continued engagement through structured post-sales follow-up mechanisms, helping to build lasting customer relationships. To assist in converting leads into sales, the app provides integrated sales tools such as digital product brochures, EMI calculators, and other interactive resources that help customers make informed decisions about Renault vehicles.

Additionally, eSMART delivers real-time performance dashboards that offer insightful analytics into individual and team sales performance. These dashboards highlight key metrics, overdue tasks, and pending activities, while also sending timely reminder notifications to ensure no opportunity is missed. This proactive approach helps sales teams stay organized, focused, and productive.